profiling for attitude
selecting for fit

Why hiring a “perfect” Susannah turned out to be a catastrophe?

High hopes…! Susannah is a well-qualified, experienced project manager in her early forties. Her CV shows she has a successful twelve-year track record managing IT projects with several well-known global companies. For ExCel_ITO Limited Susannah seemed to be a perfect fit for running a dispersed, cross-functional, multi-cultural project team focused on the development and introduction […]

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Culture, Strategy and Transition

All aboard the ‘Change Express’  We recently had the good fortune to work with a very forward-thinking CEO of a small IT software firm that was about five years into its life and had just secured a new investor. Strategically he was about to embark on a path of significant and fast expansion. In contemplating […]

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People, attitudes and the Ritz Carlton, Astana

I was in Astana recently working on strategy with board directors of Kazakhstan state industries. What a wonderfully iconoclastic place Astana is. A fantastically modern, 21st century city in the middle of the steppes and hundreds of kilometres from anywhere! Bizarre but impressive and a highly enjoyable visit. Just as enjoyable was my stay at […]

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Worse things happen at sea…or maybe not.

The following story bears comparison with the underlying reality of modern-day recruitment especially with respect to selection and high performance. “Hello sailor…” I joined the Merchant Navy and went to sea shortly after my eighteenth birthday. The interesting thing about the seagoing career was that once you were ‘certificated’ (qualified) shipping companies did little or […]

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Attitudes, attributes and selecting in the ‘middle’.

A new approach to selection Question: How do you create a consistently successful team in sport? Answer: You select your athletes brilliantly for the right attitudes then develop their skills with passion! Question: How do most organisations believe you create successful performance? Answer: You focus your selection on the leaders and their traits! ……..In this […]

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Science of Attitudes Part 1

Part 1: Why is it difficult to deliver high performance in organisations? “People make the place” (Schneider 1987). Organisations struggle to deliver high performance not because their leaders are bad, but because they do not often have the right people in the middle. Right people – meaning those demonstrating behaviours, dispositions, inclinations that fit the […]

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Science of Attitudes Part 2

“People need frames not cages” (Ryle, “Frames and cages”1975) When we try to predict behaviours of others, we often find it helpful to use ‘mental shortcuts’. Our brains feel quite happy when we ‘know’ someone is an ‘extrovert’ or a ‘narcissist’. We understand the concept, the ‘pattern’, and thus know what to expect of a […]

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Hiring for the Force

What’s behind the stunning success of the small motivated army surrounded by bigger enemies, resembling the military image of mythical David against Goliath? The Israeli Defense Forces (IDF) is considered to be one of the best fighting forces on earth (Forbes, August 2014) and the world’s fourth most powerful army. It has effectively been at […]

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